Refund and Returns Policy
Refund and Return Policy
Effective Date: 01/05/2025
At Digital License, we are committed to providing you with the best digital licenses for activating Microsoft products and other software. Your satisfaction is important to us, and we stand behind the quality of our products.
Due to the nature of digital goods delivered via email, our refund and return policy is as follows:
Eligibility for Refunds
Refunds are offered only under the following circumstances:
Product Not as Described: The product you receive does not match its description.
Non-Working Product: The license key does not function as intended.
To request a refund, please contact our customer support team at Support@digitallicense.shop with a detailed explanation and supporting information (e.g., screenshots if applicable). Each refund request will be reviewed individually, and refunds are granted at our sole discretion.
⚠️ Please note: Refunds are not available if you change your mind after purchase.
Refund Request Deadline
Refund requests must be submitted within seven (7) days from the date of your original purchase.
Requests received after this deadline will not be considered.
Refund Process
Once your refund request has been reviewed and approved:
A refund will be issued to your original payment method.
Refunds are processed within 14 business days.
You will receive an email confirmation once the refund is completed.
Technical Support
If you encounter any issues with your digital license, please reach out to our customer support team.
We are committed to helping you resolve any technical problems and ensuring you can successfully activate your software.
Policy Updates
By purchasing from our website, you agree to the terms outlined in this Refund and Return Policy.
We reserve the right to update or modify this policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.
Contact Us:
For any questions regarding this policy, please contact:
📧 info@digitallicense.shop
