At Digital License, we are committed to offering you the best digital licenses for activating Microsoft products and other software. We understand the importance of your satisfaction and stand behind our products.
Due to the nature of our products being digital goods delivered via email, our refund and return policy operates as follows:
- Eligibility for Refunds:
We offer refunds only under the following circumstances:
a. The product is not as described.
b. The product does not work.
If you wish to request a refund for any of these reasons, please contact our customer support team with a detailed explanation of the issue. We will review your request on a case-by-case basis and issue a refund at our sole discretion.
Please note that if you change your mind about your purchase, we cannot issue a refund upon request.
- Refund Request Deadline:
Refund requests must be submitted within seven (7) days of your original purchase. Requests made after this deadline will not be considered.
- Refund Process:
Once we have reviewed your refund request and determined that it meets the eligibility criteria, we will issue a refund to your original payment method within 14 business days. You will receive an email notification confirming the refund.
- Technical Support:
If you encounter any issues or have questions related to the use of our digital licenses, we encourage you to contact our customer support team. We are here to assist you in resolving any technical issues that may arise.
By making a purchase on our website, you agree to this refund and return policy. We reserve the right to modify this policy at any time, so please review it periodically to stay informed about any changes.